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Roto Frank Professional Service GmbH

Wilhelm-Frank-Platz 1
70771 Leinfelden-Echterdingen

Tel.: +49 711 7598-486
Fax: +49 711 7598-74512

E-mail: spareparts-support@roto-frank.com

Office hours:
Monday to Thursday 8 a.m. to 5 p.m.
Friday 8 a.m. to 3 p.m. (via e-mail only)

Managing Director:
Dr. Christian Faden

DE316 970 551
Stuttgart District Court Commercial Register No. 762331

If you have any questions, suggestions or technical issues, please send an e-mail to spareparts-support@roto-frank.com.


Information on online dispute resolution

The EU Commission provides an Internet platform for online dispute resolution (known as “ODR platform”). The ODR platform is intended to be a point of contact for the out-of-court settlement of disputes concerning the contractual obligations arising from online purchase agreements.
The OS platform can be found at the following link: http://ec.europa.eu/consumers/odr

Duties to provide information in accordance with Section 36 Verbraucherstreitbeilegungsgesetz (VSBG [German Consumer Dispute Resolution Act])

Roto is not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board.

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